Our Mission


Medical & Aged Care Group is a family owned and managed company committed to serving and supporting older people and their families.

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Compassion

We care about the needs of others and seek to understand their life and spiritual journey

Accountability

We take responsibility for what we do and are honest in the way we do it. We will be accountable for our actions and outcomes as to residents, their carers and families, as well those who fund, govern and support us

Diversity

We recognize the value and uniqueness of each person who enters one of our aged care facilities.

Courage

We have the quality of spirit to act in accordance with our convictions

Dignity

Our actions embrace the true worth of each individual aged care resident, carer, family member and member of the general community

Integrity

We demonstrate honesty, trustworthiness, and ethics in all that we do; treating others fairly and making responsible decisions

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  • Continuing to make a difference in their lives
  • Continuously improving the way we work
  • Promoting individual choice and independence
  • Promoting integrity and dignity
  • Embracing diversity
ABOUT US

Welcome to the Medical & Aged Care Group (MACG)

Our Melbourne aged care facilities are designed for the elderly whose choice for a better life has directed them to our secure, comfortable and safe environment. As leaders in individualised care, at MACG, we see things differently. We have a relationship-focused approach that always puts our residents first and is centred around providing a personalised experience. We put an emphasis on who they are.

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We started this family-run business with the purpose of enriching the lives of those who need and deserve it most in our society. As the years have passed on, we have grown to manage eight sites with more than 500 residents, serving Melburnians across the city through our deep-felt belief in individual care, respect and dignity.

We thrive on seeing our residents experience life in a whole new light through dedicated programs and with the support from caring, professional staff. We encourage our residents to enjoy life to the fullest and to engage and socialise with each other through organised events and activities, such as outings to places of interest, foot spas, massages, manicures, amongst other wellbeing activities. Gardening clubs, craft groups, social afternoon teas and get-togethers are favourites for the residents living in our homes.

What’s more, and what makes us truly unique, is our social justice program in which residents hold a certain level of responsibility through community-based activities. We aim to provide them with a sense of social responsibility, which encourages them to not just keep active and healthy, but it gives them the opportunity to feel like they can still make a difference.

We empower, support and continually educate our staff so they can achieve their true potential and, in turn, add something personal and positive to the lives they touch. We genuinely care about residents and their families, fundamentally believing “if it is important to you, it is important to us”.

Our strong values and culture guide the behaviours of our staff across the entire company, right through to our executive team who are constantly engaging with our residents and their representatives.

Today, MACG has become one of Australia’s leading privately-owned aged care groups serving and supporting elderly members of the community. Since we established in 1995, we have developed a brand with a proud history of community contribution with strong ties to our residents, their families and our incredible staff. In turn, our staff are proud of where they work and our residents are proud of where they live, having harnessed a true sense of belonging.

Please feel free to browse our website for more information, or you can contact us by submitting an enquiry or calling (03) 9428 2800.